A guide to Ejari download and online status tracking in Dubai

Importance of Ejari Certificate

Are you looking to rent a property in Dubai? The Ejari certificate is an indispensable document for tenants in the emirate. Introduced by the Real Estate Regulatory Agency (RERA), Ejari is a mandatory online system designed to register tenancy contracts. This official certificate ensures transparency, protects the rights of both tenants and landlords, and is essential for a variety of administrative tasks.

For anyone planning to buy property in Dubai for investment or rental income, understanding Ejari is an essential part of navigating the real estate market.

Rather than visiting service centres, downloading the Ejari certificate and checking its status online has become a seamless process. This guide will walk you through the steps using various online platforms and mobile applications.

Why Is the Ejari Certificate Important?

The Ejari certificate is more than just a formality; it plays a pivotal role in safeguarding tenancy agreements and ensuring compliance with Dubai’s rental regulations. Here are the key reasons why it is essential:

1. Legal Recognition
   The Ejari certificate officially registers your tenancy contract with RERA, making it legally enforceable. In case of disputes with your landlord, this document is your key to filing a complaint or protecting your rights. Without it, your tenancy agreement may lack legal standing.
   
   
2. Utility Connections
   For tenants in Dubai, activating utilities such as water and electricity through the Dubai Electricity and Water Authority (DEWA) requires an active Ejari certificate. DEWA has streamlined the move-in process, automatically activating accounts when Ejari is registered.
   
   
3. Visa and Residency Applications
   The Ejari certificate is mandatory for tasks like applying for family residence visas or sponsoring domestic workers. It acts as an official confirmation of your tenancy and residential address.
   
   
4. Dispute Resolution
   Ejari provides legal backing for tenants and landlords in case of rental disputes. Without a registered tenancy contract, resolving issues like unfair rent increases or breach of agreement becomes difficult.
   
   

By registering with Ejari, you ensure that your tenancy agreement is transparent, secure, and compliant with Dubai’s regulations.

Ways to Download the Ejari Certificate

Now that we’ve established the importance of the Ejari certificate, let’s explore how you can download it. Dubai Land Department (DLD) provides multiple platforms for tenants to access their Ejari certificates conveniently, including its official website, the Dubai REST App, and the UAE PASS App.

1. Via DLD’s Official Website

The DLD website is one of the most straightforward ways to download your Ejari certificate. Follow these steps:

• Visit the DLD official website.
• Navigate to the homepage and click on the "Download Ejari Certificate" option under the services menu.
• Enter your Ejari Contract Number and DEWA Premise Number (or Dubai Municipality Number). These details are typically listed under the "Leased Unit" section of your tenancy contract.
• Complete the CAPTCHA verification and click "Download."

You’ll now have a digital copy of your tenancy contract ready for use.

2. Via the Dubai REST App

Launched in 2018, the Dubai REST app has revolutionised property management in Dubai. You can download your Ejari certificate in just a few clicks:

• Download the app from Google Play or the App Store.
• Create an account or log in if you’re a registered user.
• Navigate to the "Certificates" menu and select the "Download Ejari Certificate" option.
• Fill in the required fields, including your Ejari Contract Number and DEWA Premise Number.

Once completed, the certificate will be available for download to your smartphone.

3. Via UAE PASS App

If you don’t have your Ejari Contract Number or DEWA Premise Number handy, the UAE PASS app provides another option:

• Open the app and log in using your Emirates ID-linked account.
• Go to the "Documents" section in the menu bar.
• Tap the "+" icon and locate the "Dubai Land Department" section.
• Select "Tenancy Contract."

The app will verify whether your Emirates ID is linked to a registered Ejari contract. If a match is found, you’ll receive a notification, after which you can view and download the certificate.

FAQs About Ejari Certificate

Can I Rent a Property Without Ejari?

No, renting a property without registering Ejari is illegal in Dubai for contracts exceeding three months. Without Ejari, your tenancy agreement isn’t enforceable, and you won’t have the legal grounds to lodge complaints or disputes.

Can I Cancel the Ejari Contract?

Yes, Ejari contracts can be cancelled by either the tenant or the landlord. You can initiate the cancellation process online via the DLD website, the Dubai REST app, or by visiting Real Estate Services Trustee Centres.

Can I Get a DEWA Connection Without Ejari?

No, DEWA requires an Ejari certificate for new connections. Once your tenancy contract is registered with Ejari, DEWA automates the process of activating your account.

To know more, read our blog - All you need to know about online Ejari registration 

The Ejari certificate is an indispensable tool for tenants and landlords in Dubai, ensuring compliance with rental laws and protecting their rights. With digital platforms like the DLD website, Dubai REST app, and UAE PASS app, downloading and managing your Ejari certificate has never been easier.

Make sure you have your Ejari certificate ready when renting a property in Dubai to avoid legal or administrative complications. Whether it’s for utility activation, visa applications, or dispute resolution, this document is your key to a smooth tenancy experience.